To Our Valued Customers and Associates:
As a valued part of the Redi Services family, Redi appreciates the trust you place in us and our people wherever we do business together. Like many companies around the world we are monitoring the COVID-19 or coronavirus situation. I thought it would be helpful to provide an update on how we are handling the situation at Redi Services.
Safety has always been and will continue to be our most fundamental operating principle. Therefore, out of an abundance of caution, we have taken the following steps to address COVID- 19:
If you are visiting Redi Services, we welcome you to our locations. Thank you for joining our “no hand-shake” environment. We also thank you for understanding that our employees may not attend previously scheduled meetings (large gatherings) or events during this rapidly evolving situation.
As a leading support services company, we are committed to honoring our existing customer relationships. We will, therefore, be placing priority on regular customers in an effort to minimize the impacts from demand experienced by our key suppliers.
Lead times for specific work orders that may be impacted by labor shortages will be communicated as soon as Redi is aware of the shortage. We will provide substitute labor wherever possible.
Redi Services is proud of our service delivery of portable toilets, and we take great pride in the cleanliness of our portable toilets. With COVID-19 concerns on the forefront of everyone’s mind we have undertaken great efforts to ensure that our service technicians take the necessary time to sanitize the toilets. We are working with suppliers to ensure an adequate supply of toilet paper and hand sanitizer. As an alternative to hand sanitizers, Redi has hand-wash stations available. Normally hand-wash stations are not staged during winter months in locations that get below freezing temperatures, but if your field teams have a means to keep water flowing, then we would invite you to utilize these stations while supplies last.
While some of these precautionary measures may seem inconvenient, they are being taken out of an abundance of caution to keep everyone safe. It is presently unclear how long these restrictions will remain in place, but we will continue to communicate regularly as the situation evolves. Thank you, once again, for your understanding and commitment during this challenging time. Should you have any questions or concerns, please direct them to firstname.lastname@example.org or contact your Redi Services primary contact.
Lastly, as our team members visit your locations to perform work, please let us know if there any specific unique instructions or policies your company may have put in place for COVID-19 so that we can be best prepared to cooperate with your employees and policies.